Shipping & Returns

 

Welcome

Welcome to Lantern & Wren, formerly Ellison's Organics. Here you will find everything you need for your manicures and nail art designs, including 3-free and 5-free nail polish; stamping plates from Uber Chic, Dixie Plates, Lina, Marianne Nails and more; Hit the Bottle nail polish; plus nail art supplies such as nail stampers, rhinestones, tweezers, Mani Defender liquid latex and more. 

 

Payment

Payment is due immediately upon purchase. PayPal and credit cards are accepted directly through this website. 

If you need to cancel an order, please contact me as soon as possible and if it hasn't been made I will cancel it for you. Please note that custom orders are not able to be cancelled.

Privacy Policy

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.

 

Pre-Orders 

All orders containing pre-ordered items will be held until the pre-ordered items are in stock. If you would like to receive your in-stock items sooner, please place a separate order for the in-stock items.

 

Shipping

We will ship all ready-made items within five business days after payment is received - usually sooner. 

International shipping is available! Please contact us if you don't see it offered for a product you are interested in purchasing. Please note that the full value of the products will be declared on all customs forms. If any additional customs fees are added, these are the sole responsibility of the buyer. 

We do not provide refunds if your item is lost in the mail or misdelivered by USPS or any other carrier, or stopped at customs, so please keep that in mind before you order and be aware of your country's customs/import policies. If reliable mail delivery is a concern for you, please contact us before purchase and we will arrange the purchase of insurance for your package.

 

Refunds and Exchanges

Due to the personal nature of nail polish we do not accept returns. However, if you have a concern with a product you have ordered, please contact us and we will do our best to resolve any situation to your satisfaction.

International Purchasers Only: Under the EU’s previous distance-selling laws, buyers had the right to return certain products within seven days for any reason. The new regulations expand the return window to 14 days after receipt of the goods. Within that time frame, buyers can change their minds and return products without providing a reason. This rule does NOT apply to custom-made products. Buyers bear the shipping cost related to returning goods. Shipping costs will not be refunded. 

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